We are looking for a professional, well-presented, and customer-focused Receptionist to join our team. This role is ideal for someone with excellent English communication skills and a polished personality who can provide a premium experience for our valued clients and patients.
As the first point of contact, you will play a key role in creating a welcoming and professional environment while managing front desk operations efficiently.
Key Responsibilities
- Welcome and assist patients and visitors in a warm and professional manner.
- Manage appointments, scheduling, and patient check-ins/check-outs.
- Answer phone calls, emails, and inquiries professionally.
- Maintain a clean, organized, and presentable reception area.
- Coordinate with doctors and clinic staff to ensure smooth daily operations.
- Handle patient records and administrative tasks while maintaining confidentiality.
- Deliver exceptional customer service to high-profile and premium clientele.
Requirements
- Bachelor’s degree preferred.
- 1-2 years of experience as a Receptionist, Front Desk Executive, or Customer Service Representative.
- Excellent verbal and written English communication skills.
- Professional appearance and pleasant personality.
- Strong interpersonal and customer service skills.
- Good knowledge of Microsoft Office and appointment management.
- Ability to multitask and remain calm in a fast-paced environment.
What We Offer
- Competitive salary of PKR 60,000 – 65,000.
- Professional and supportive work environment.
- Opportunity to work with premium clientele.
- Career growth and development opportunities.
Job Category: Customer Service
Job Type: Full Time
Job Location: Lahore
