Customer Service Representative

Job Overview:

We are looking for a confident, well-spoken, and professional Client Relations Executive to communicate with clients, explain company procedures, guide them through the process, and build strong client relationships. The ideal candidate should have experience in sales, client dealing, and closing deals.

Key Responsibilities:

• Contact clients and explain company procedures, services, and processes clearly.
• Guide clients throughout the process and address their queries professionally.
• Build and maintain positive relationships with existing and potential clients.
• Follow up with clients to maintain engagement and convert potential clients into successful deals.
• Handle client inquiries and ensure smooth communication.
• Use effective communication and sales skills to close deals.
• Maintain client records and follow up on pending discussions.
• Coordinate with the internal team to ensure a smooth client experience.

Requirements:

• Good educational background; no specific degree required.
• Strong verbal communication and interpersonal skills.
• Confident, presentable, and professional personality.
• Previous experience in sales, client relations, customer dealing, or closing deals.
• Good negotiation, persuasion, and follow-up skills.
• Ability to explain procedures clearly and handle clients professionally.

Salary & Benefits:

• Expected salary package: PKR 60,000–80,000, including commission.
• Performance-based commission.
• Opportunity for professional growth.